Questions for Caswell.

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  • He Who Shall Not Be Named
    Moderator
    • Aug 2008
    • 12313

    #31
    Originally posted by SSN687
    David I left a phone message for Kailagh at Caswell this morning, then she left me a phone message that my order had been corrected for the 2.5 inch SD for the Blueback. They had the Blueback there in stock and need the 2.5 inch SD to finish filling the order. I left her another massage to see if I needed to contact you or if she is going to do it, no reply from her. So I think everything is good to go now. Thanks for your support and patients.
    Thanks
    Ernie

    Got an e-mail from Kailagh changing the PO to the SWM SD. All good, I'll get on it this week. Thanks for the heads up -- saved us all a bunch of footwork.

    M
    Who is John Galt?

    Comment

    • Pawly
      Lieutenant, Junior Grade
      • Jun 2013
      • 59

      #32
      Originally posted by greenman407
      It will be worth the wait Pawly. Ive been buying from Dave for years now. The Demand on one man is Huge.
      Sounds like a single point of failure.
      All I ask is that when I send an email to a company that wants my hard earn cash that it gets a reply within a couple of days. I should not have to ring to find out what is happening with my order if I have already sent an email.
      This is a good way to keep customers happy.

      Comment

      • Pawly
        Lieutenant, Junior Grade
        • Jun 2013
        • 59

        #33
        Originally posted by He Who Shall Not Be Named


        When it's done. I'm the bottle-neck in this operation; I'm the manufacturer and vendor to Caswell for some of the r/c submarine products they offer.

        I'm behind in work -- sometimes life gets in the way.

        When will you get your stuff? In a month or so, baring 'incident'.

        M
        Nice to find out this way. Last call to Caswell, (last week) they told me the SD & etch kit will be getting shipped Friday last week or Monday.

        Comment

        • He Who Shall Not Be Named
          Moderator
          • Aug 2008
          • 12313

          #34
          Originally posted by Pawly

          Sounds like a single point of failure.
          All I ask is that when I send an email to a company that wants my hard earn cash that it gets a reply within a couple of days. I should not have to ring to find out what is happening with my order if I have already sent an email.
          This is a good way to keep customers happy.

          Pawly,

          Not to worry, we're about to eliminate t that 'single point of failure' soon. You won't have to fret about order status soon.

          David
          Who is John Galt?

          Comment

          • bwi 971
            Captain
            • Jan 2015
            • 902

            #35
            Originally posted by He Who Shall Not Be Named


            we're about to eliminate t that 'single point of failure' soon

            David
            Dear Mr. Caswell I strongly belief that “"Grizzly–-human conflict management”" and “"bear habitat management" “will do the trick, it not necessary to eliminate the grizzly.
            During hibernation time we even can poke him without getting hurt.

            You have managed his habitad with a carfully designed cave so the only thing that’s need attention is the conflict management.
            Just make a sticky list with ‘to avoid’ vocabulary when people communicate with him, examples are:
            1. 3D printing
            2. Prototyping
            3. CNC
            4. Model building is an art
            5. Model building is nerf wrecking
            6. He probably will say "meaningless post" like this one so I put it on 6
            Grtz,
            Bart



            Practical wisdom is only to be learned in the school of experience.
            "Samuel Smiles"

            Comment

            • Pawly
              Lieutenant, Junior Grade
              • Jun 2013
              • 59

              #36
              How are the Skipjack fittings kit coming along? Will I see mine soon? It has been around 3 months since I ordered them. It would be nice to know when they will be here so I can complete my first sub.

              Comment

              • SSN687
                Lieutenant Commander
                • Nov 2015
                • 119

                #37
                David,
                Before I call Kailagh at Caswell to check on my order # 100001699, have you completed the 2.5 inch SD for my Blueback and mailed or shipped to Caswell?
                Last edited by SSN687; 03-10-2016, 08:08 PM.

                Comment

                • SSN687
                  Lieutenant Commander
                  • Nov 2015
                  • 119

                  #38
                  David,
                  I asked this question last week and maybe you missed it, but I will ask again before I call Kailagh at Caswell to check on my order # 100001699, have you completed the SD for the Blueback and mailed or shipped to her?

                  Comment

                  • He Who Shall Not Be Named
                    Moderator
                    • Aug 2008
                    • 12313

                    #39
                    Originally posted by SSN687
                    David,
                    I asked this question last week and maybe you missed it, but I will ask again before I call Kailagh at Caswell to check on my order # 100001699, have you completed the SD for the Blueback and mailed or shipped to her?

                    Five SD's are going out today. You'rs is one of them.

                    M
                    Who is John Galt?

                    Comment

                    • SSN687
                      Lieutenant Commander
                      • Nov 2015
                      • 119

                      #40
                      Thanks, I will not bother her about my order.
                      Ernie

                      Comment

                      • He Who Shall Not Be Named
                        Moderator
                        • Aug 2008
                        • 12313

                        #41
                        Thanks, won't be long now

                        M
                        Who is John Galt?

                        Comment

                        • Pawly
                          Lieutenant, Junior Grade
                          • Jun 2013
                          • 59

                          #42
                          Hello, I have received my SD, looks good. One question though, I have a star crack around on of the screws for the internal bulkhead on the flooded side.
                          What is the likelihood of the cracks extending due to pressure/temperature variances and moving into the dry areas?
                          Would it be recommended removing the screw and putting silicone/silastic in with the screw or was it done back in the workshop before it came to me?

                          Comment

                          • He Who Shall Not Be Named
                            Moderator
                            • Aug 2008
                            • 12313

                            #43
                            Originally posted by Pawly
                            Hello, I have received my SD, looks good. One question though, I have a star crack around on of the screws for the internal bulkhead on the flooded side.
                            What is the likelihood of the cracks extending due to pressure/temperature variances and moving into the dry areas?
                            Would it be recommended removing the screw and putting silicone/silastic in with the screw or was it done back in the workshop before it came to me?

                            I'm the 'workshop'.

                            No big deal. Go forth and enjoy running your r/c submarine.

                            M
                            Who is John Galt?

                            Comment

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